This unit of competency supports the work of those involved in developing a life cycle asset management plan.

Nil

ELEMENT

PERFORMANCE CRITERIA

1Determine asset management objectives.

1.1 Asset management objectives are assessed and clarified using appropriate research and survey techniques and consultative processes.

1.2 Strategic plans and other information are obtained and asset management issues analysed.

1.3 Roles and responsibilities associated with development of asset management plan are clearly defined and documented.

1.4 Monitoring and reporting arrangements for asset management activities are determined.

1.5 Information is reviewed to ensure accuracy and a detailed budget is prepared.

1.6 Applicable industry, organisational and legislative requirements are interpreted and complied with.

2Conduct strategic analysis.

2.1 Information on current and future asset requirements is accessed and evaluated according to organisational policies and procedures.

2.2 Economic trends and market developments are identified and evaluated in terms of potential factors that may impact on asset management objective.

2.3 Comparative market data is obtained and analysis undertaken using standard financial analysis techniques.

2.4 Risks and contingencies are identified and quantified according to industry standards, precedents and techniques.

3Design support processes.

3.1 Key performance criteria for measuring the achievement of objectives and strategies are developed and incorporated into asset management plan.

3.2 Financial, physical and human resources to support the asset management plan are determined and organised within budget parameters.

3.3 Quality assurance goals and strategies are determined in consultation with relevant people.

3.4 Draft asset management plan and other relevant documentation are processed using business equipment and technology.

4Review and evaluate asset management plan.

4.1 Asset management plan is reviewed and evaluated in consultation with relevant people using appropriate communication techniques.

4.2 Systematic review processes are established and evaluation methods used to assess strategic processes and outcomes.

4.3 Evaluation results are prepared in required format, style and structure and feedback is incorporated where appropriate.

4.4 Recommendations for improvement of strategy are presented to relevant people within agreed timeframes.

This section describes the essential skills and knowledge and their level, required for this unit.

Required skills:

analytical skills to interpret documentation, review and evaluate strategy, assess risks and estimate costings and budget needs

communication skills to negotiate and consult with relevant people

computing skills to access the internet and web pages, prepare and complete online forms, lodge electronic documents and search online databases

interpersonal skills to relate and to people from a range of social, cultural and ethnic backgrounds and varying physical and mental abilities

literacy skills to interpret written and oral information

organisational skills to schedule and meet time lines and client requirements, assess risk, and plan management requirements and resource use

research and evaluation skills to source asset management information and resource requirements

technical skills to formulate and present an asset management plan.

Required knowledge and understanding:

basic knowledge of property contracts and administrative requirements

building codes and relevant Australian standards

building construction practice

building control legislation

common hazards to public and personal safety associated with particular types of maintenance work in buildings

industry benchmarks for maintenance procedures

limitations of work role, responsibility and professional abilities

OHS issues and requirements

organisational and professional procedures, ethical practices and business standards

relevant building service, trades and operation for maintenance operations

relevant federal and state or territory legislation and local government regulations related to:

anti-discrimination

consumer protection

environmental issues

equal employment opportunity (EEO)

financial probity

franchise and business structures

industrial relations

OHS

privacy

property sales, leasing and management.

Overview of assessment

This unit of competency could be assessed through practical demonstration of developing a life cycle asset management plan. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

conducting a risk analysis and evaluating potential factors that may impact on asset management objectives

establishing asset management objectives through research and consultation

knowledge of organisation's practices, ethical standards and legislative requirements associated with developing a life cycle asset management plan

organising processes to formulate, review and evaluate an asset management strategy

preparing a detailed budget outlining resource requirements to support asset management activities.

Context of and specific resources for assessment

Resource implications for assessment include:

a registered provider of assessment services

competency standards

assessment materials and tools

suitable assessment venue and equipment

workplace documentation

candidate special requirements

cost and time considerations.

Where applicable, physical resources should include equipment modified for people with disabilities.

Access must be provided to appropriate learning and/or assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed.

Validity and sufficiency of evidence require that:

competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.

In all cases activity and must include evidence relating to each of the where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed.

Assets may include:

static or dynamic assets

buildings

equipment

furniture

goodwill

land

property

vehicles.

Asset management objectives may relate to:

environmental considerations

industry benchmarks

maintenance and repair

maintenance of asset register

performance measures.

Research and survey techniques may include:

analysing asset reporting systems

discussions with colleagues and clients

group workshops and brainstorming

interviews and questionnaires

reviewing documentation, reports and risk management plans

organisational or industry-based surveys.

Information may include:

asset registers

depreciation schedules

details of maintenance schedules

inventory turnover analysis

output from dedicated fixed asset software

residual life of assets

total purchase and disposals for a period.

Roles and responsibilities may be influenced by:

applicable codes of conduct

job description and employment arrangements

organisational policy relevant to work role

skills, training and competencies

supervision and accountability requirements, including OHS

team structures.

Asset management activities may include:

accounting, including cost accounting

asset creation and acquisition

asset maintenance

asset strategies

audit and management reviews

condition and performance monitoring

disposals

information and support systems

operations

renewals.

Budgets may include:

assets and liabilities

budget delegations

cash flow budgets

projected expenditure by item

projected income by source

reporting mechanisms

security measures

variation and review procedures.

Organisational requirements may be outlined and reflected in:

access and equity principles and practice guidelines

business and performance plans

complaint and dispute resolution procedures

goals, objectives, plans, systems and processes

legal and ethical requirements and codes of practice

mission statements and strategic plans

OHS policies, procedures and programs

policies and procedures in relation to client service

quality and continuous improvement processes and standards

quality assurance and procedure manuals.

Legislative requirements may be outlined and reflected in:

Australian standards, and quality assurance and certification requirements

award and enterprise agreements

codes of practice covering the market sector and industry, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common law

environmental and zoning laws affecting access security, access and property use

general duty of care to clients

home building requirements

local regulations and by-laws

privacy laws applying to owners, contractors and tenants

relevant federal, and state or territory legislation that affects organisational operation, including:

anti-discrimination and diversity

environmental issues

EEO

industrial relations

OHS

strata, community and company titles

tenancy agreements

trade practices laws and requirements.

Factorsthat may impact on asset management objectives could relate to:

actual or estimated residual life

commercial or technical obsolescence

effect of planned maintenance

effective life

location in life cycle

prediction of deterioration or failure

previous inspection date and process

when constructed, rehabilitated or replaced.

Comparative market data may include:

best practice information

national and international benchmarking

inter-organisation comparison data.

Analysis may include:

computer modelling

examination of cash flows and other financial projections

examination of collected data

explorative, descriptive, causative or predictive analysis

quantitative and qualitative analysis

probability analysis

time series recognition.

Performance criteria may relate to:

age

condition assessment

cost

depreciation

downtime

emergency operation and backup

functionality

life span

maintenance requirements and cost

replacement

security

service levels.

Resources may include:

materials

personnel

tools and equipment

training

transport.

Quality assurance goals and strategies may include:

a formal structure against which progress can be evaluated

budgets and timetables that enable the commitment of resources at appropriate points in the project

compliance with Australian standards

contingency plans to cater for a change of corporate focus or significant project difficulties

continuous improvement strategies

mechanisms for involving a wide variety of interested parties or stakeholders in the project

procedures for monitoring and evaluating project outcomes and client satisfaction

reducing risk by anticipating, evaluating and developing strategies for the management of possible problems

reporting procedures and protocols.

Relevant people may include:

clients

engineers and technicians

government personnel

installers

legal representatives

management and colleagues

property owners

site personnel

subcontractors

technical experts

tenants.

Relevant documentation may include:

certification, including inspection certificates

costings, receipts and invoices

logs of equipment and system problems or faults

operational checks and maintenance conducted

parts and components replaced and materials used

planning permits

property leases, plans or contracts

recommendations for repairs

service and maintenance records

testing and commissioning results

warranty conditions and allowances.

Business equipment and technology may include:

data storage devices

email

facsimile machines

internet, extranet and intranet

photocopiers

printers

scanners

software applications, such as databases and word applications

work computers.

Evaluation methods could be qualitative or quantitative and may include:

checklists

cost data analysis

expert and peer review

interviews

observation

questionnaires

review of quality assurance data.

Unit sector

Property development, sales and management

Property operations and development

The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements.